FAQ
Referral Nova, answered plainly
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- What is Referral Nova?
- Referral Nova is an AI referral networking platform for business owners and professionals. Members build a profile of who they serve, who they want to meet and who they can refer, and the AI matches them with partners who can send referrals both ways. Members message, book Zoom calls, send and track referrals, and can sign a referral fee agreement with each other.
- How does Referral Nova work?
- Four steps. You create a profile (business, ideal client, who you refer). The AI scores you against every other member and suggests matches. You connect, message and book a Zoom call from the profile. When a referral happens, you send it from the profile, the other member accepts it, and it is tracked in your Referrals tab and Pipeline through to the closed deal. How it works, step by step →
- What is AI referral networking?
- AI referral networking uses software to find the professionals most likely to refer business to you, instead of relying on who you happen to meet. Referral Nova compares what each member does, who they serve, who they can refer and where they work, and ranks the pairs where referrals can flow in both directions.
- How does the AI match referral partners?
- Every pair of members is scored on seven factors: whether your industry is one they want to meet, whether theirs is one you want to meet, whether they can refer clients to you, whether you can refer clients to them, overlap in services and keywords, location, and openness to trading services. The highest-scoring pairs become your suggested matches, and the list refreshes as members join. The seven matching factors →
- Who should use Referral Nova?
- Business owners and professionals whose work is won through referrals: real estate, mortgage, insurance, accounting, financial advice, contractors and home services, marketing agencies, attorneys, consultants, IT services, med spas and similar local and B2B services. Networking groups and chambers can also run their membership on it. Industry pages →
- Is Referral Nova free?
- Yes. The Free plan includes a business profile, 10 AI introductions a month, up to 2 groups, a video profile, messaging and Zoom booking, with no card required. Premium removes the introduction cap and adds priority ranking and analytics. The first 1,000 members are Founding Members: a badge on their profile and Premium free. Pricing →
- How is Referral Nova different from LinkedIn?
- LinkedIn is a social network where you collect connections and post content. Referral Nova is a referral network: the AI tells you who can actually refer you business, you book a call in one click, and the referral itself is recorded and tracked. Nothing is bought with ads or reach. Referral Nova vs LinkedIn →
- How is Referral Nova different from BNI?
- BNI is a chapter with weekly meetings, membership dues and one seat per profession. Referral Nova has no mandatory meetings and no seat limits; the AI finds partners across the whole network, and groups (including existing BNI-style chapters) can run inside it. A member can belong to both. Referral Nova vs BNI →
- How do warm introductions work?
- A suggested match shows why you fit. You tap Connect, and when the other member accepts you are connected. You can message straight away or book a Zoom call from their profile. The first message is drafted for you from both profiles so the conversation starts with a real reason to talk.
- How does Referral Nova track referrals?
- A referral is sent from a member's profile with who is being referred, what they need and the project details. The receiver accepts it, it lands in their Pipeline at "New", and they move it through stages to Won. Marking it converted awards the sender contribution points. Both sides see the status in their Referrals tab. How to track business referrals →
- Can businesses book meetings directly?
- Yes. Every profile has a Book a call button. Members choose how they are booked: the built-in Referral Nova calendar (availability windows and an automatic Zoom link), their Calendly link, or their own branded booking page.
- What industries can use Referral Nova?
- Any business that grows through referrals. The network already includes real estate, mortgage, insurance, accounting and bookkeeping, financial advisors, contractors and home services, marketing and web agencies, attorneys, business consultants, IT and managed services, med spas and wellness, coaches and more. See every industry →
- How are referral partners selected?
- By fit, not by who pays. Matching uses the seven profile factors above. Members who invite others earn a temporary priority boost in ordering, but a boost never turns a poor fit into a match, and no one can buy placement.
- Does Referral Nova charge referral commissions?
- No. Referral Nova takes no share of any referral fee and charges no commission on referred business. Two members may sign a referral fee agreement with each other through the platform; that agreement is between them alone, and Referral Nova is not a party to it. See the referral fee disclaimer for details. Referral fee disclaimer →
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